When any items are brought in for cleaning, a thorough inspection is vital to take note of any stains, snags or tears and to set expectations with the customer. Care labelling will give suitable methods of cleaning, for example, dry cleaning—but it is particularly important to be vigilant with occasion wear as labelling sometimes states that care instructions do not apply to embellishments. Again, this helps to manage customer expectations from the outset about what is possible, as well as any risks involved.
How the dress is presented when returned to the customer is also important, and a luxury, high end feel can add value to the customer experience—justifying a higher price. We have a broad range of wedding packaging, from clear gown poly, to breathable gown bags and wedding boxes.
Have you got everything you need to prepare for the wedding season? Visit our online shop to stock up on chemicals and packaging to stay ahead of the game.
